Disassemble your firearm and send only
the parts that XDGunParts will be gunsmithing. We will remove and reinstall
sights at no additional cost. Non-serially controlled parts such as slides and barrels
may be sent USPS to XDGP.com PO BOX 172252 Arlington, TX 76003
Do you ship outside of the
We ship to USA and Canada
unless you email us first. When you place an order, we will estimate shipping
and delivery dates for you based on the availability of your items and the
shipping options you choose. Depending
on the shipping provider you choose, shipping date estimates may appear on the
shipping quotes page. Please also note
that the shipping rates for many items we sell are weight-based. The weight of
any such item can be found on its detail page. To reflect the policies of the
shipping companies we use, all weights will be rounded up to the next full
pound. All international orders are final and will
not be refunded for a lost, stolen, or seized package. International customers
are responsible for knowing the local laws and regulations regarding the
purchase and use of firearms parts and accessories and related equipment.
XDGunParts.com is not responsible for prohibited item seizures by the destination
country's customs enforcement.
What is your shipping and return
We accept returns up to 30
days provided the item is in resalable condition with original packaging; at
our sole discretion. We are not able to accept returns on special order parts
You should expect to receive
your refund within four weeks of giving your package to the return shipper;
however, in many cases you will receive a refund more quickly. This time period
includes the transit time for us to receive your return (5 to 10 business days), the time it
takes us to process your return once we
receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business
If you need to return an
item, simply send us an e-mail with your name, order number, item name to be
returned, and a brief description as to why you are returning it. Mail all returns to XDGP.com PO BOX 172252 Arlington, TX 76003. We'll notify
you via e-mail of your refund once we've received and processed the returned
Policy regarding shipping
If an item is
lost/stolen/damaged or never arrives, XDGunParts.com, LLC will initiate a claim
with the proper shipper. Due to U.S. Postal regulations, the customer may be
required to take the damaged packaging into a local post office for inspection.
If the item is claimed lost, the customer may be required to notify their local
post office so the original claim, made by XDGunParts.com, LLC can be
substantiated. If the item(s) was sent via U.S. Postal Service and the claim is
over $49, there may be a 21 to 30 day wait for a refund. It is up to the sole
discretion of the XDGunParts.com, LLC whether or not we will process your
refund before we get reimbursed by the shipper. This depends on the
circumstances of each occurrence. XDGunParts.com desires 100% satisfaction, so
we will work with you if you work with us!
Bottom line: Your satisfaction
is our priority.
Please keep your packaging if there is damage;
otherwise, we may NOT be able to make a claim.
Security and Privacy:
Our online store uses SSL encryption to send
your credit card information to our processor, PayPal.com.We do not share your contact information with
anybody for any reason except the USPS and other shipping companies so that we
can deliver products to you.